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Home › AML / KYC Policy

This Anti-Money Laundering and Know Your Customer Policy ("Policy") applies to all players who register and transact at vaveonline.nl, operated by TechOptions Group B.V. under a licence issued by the Curacao Gaming Authority. Vave is committed to preventing money laundering, terrorist financing, and all forms of financial crime. By creating an account and using the platform, you agree to comply with the procedures set out below.

1. Legal Framework and Regulatory Basis

TechOptions Group B.V. operates Vave Casino under a licence granted by the Curacao Gaming Authority. In discharging its obligations as a licensed operator, TechOptions Group B.V. adheres to applicable anti-money laundering legislation, counter-terrorist financing regulations, and the conditions imposed by its gaming licence. This Policy is reviewed regularly and updated whenever regulatory requirements change or material operational changes occur at vaveonline.nl.

Money laundering is broadly defined as the process by which criminally obtained funds are made to appear legitimate. Terrorist financing refers to the provision or collection of funds intended to support terrorist acts or organisations. Vave maintains a zero-tolerance position towards both and will report any suspicion to the relevant competent authorities without delay.

2. Scope of This Policy

This Policy applies to:

  • All registered players at vaveonline.nl, regardless of jurisdiction or nationality;
  • All deposits, withdrawals, and in-platform wagering activity, whether conducted in cryptocurrency or via fiat-to-crypto conversion gateways (Changelly, Onramper, or MoonPay);
  • All payment methods accepted at vaveonline.nl, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), XRP, Dogecoin (DOGE), Tron (TRX), Bitcoin Cash (BCH), and USDT across TRC20, ERC20, and Solana networks;
  • All staff, agents, and third-party service providers acting on behalf of TechOptions Group B.V. in relation to vaveonline.nl.

3. Risk-Based Approach

Vave applies a risk-based approach to AML and KYC compliance. This means that the level of due diligence applied to any individual player is proportionate to the risk that player presents. Risk factors assessed include, but are not limited to:

  • The country of residence or citizenship of the player;
  • The volume, frequency, and nature of transactions conducted;
  • The source of funds and source of wealth declared or evidenced;
  • The type of cryptocurrency used and the blockchain transaction history observable on-chain;
  • Whether the player is identified as a Politically Exposed Person (PEP) or is subject to international sanctions;
  • Unusual or unexplained changes in playing or withdrawal behaviour;
  • Any adverse media or intelligence associated with the player.

Players assessed as presenting a higher risk will be subject to Enhanced Due Diligence (EDD) measures, which may include requests for additional documentation before any withdrawal is processed or any continued gameplay is permitted.

4. Know Your Customer (KYC) Procedures

4.1 When KYC Is Required

Vave does not require KYC verification before a player makes their first deposit, and the minimum deposit threshold is 20 USDT equivalent. However, identity verification is mandatory before any withdrawal is processed — particularly for withdrawals of a material size — and may also be triggered by risk-based indicators at any point during a player's account lifecycle, including during gameplay or bonus participation. Players are strongly encouraged to submit verification documents early, as doing so avoids delays when requesting a cash-out. Verification typically clears within 24 hours of submission.

KYC may also be required if:

  • Cumulative deposits or withdrawals exceed internal risk thresholds;
  • Unusual transaction patterns are identified by our monitoring systems;
  • A player's activity triggers a Suspicious Activity Report (SAR) review;
  • A player requests participation in higher-tier VIP benefits or the Casino VIP Programme at elevated wagering volumes;
  • Regulatory obligations or law-enforcement requests require it.

4.2 Standard KYC — Customer Due Diligence (CDD)

Standard Customer Due Diligence applies to all players who reach verification thresholds. The following information and documentation must be provided:

  • Full legal name — as it appears on official government-issued documentation;
  • Date of birth — confirming the player is aged 18 or over;
  • Nationality and country of residence;
  • Valid photo identification — a current passport, national identity card, or government-issued driving licence displaying the player's name, photograph, date of birth, and citizenship;
  • Proof of address — a utility bill, bank statement, or official government letter dated within the last three months, showing the player's name and residential address;
  • Selfie verification — in some cases, Vave may request a selfie photograph of the player holding their identity document to confirm the document belongs to the individual submitting it.

All documents must be clear, unobstructed, and fully legible. Redacted or heavily compressed images will not be accepted. Documents must not be expired at the time of submission.

4.3 Enhanced Due Diligence (EDD)

Enhanced Due Diligence is applied where a player is assessed as higher risk. In addition to the standard CDD documentation above, Vave may request one or more of the following:

  • Source of funds evidence — documentation demonstrating the legitimate origin of funds deposited, such as payslips, employment contracts, bank statements, dividend or investment income records, or inheritance documentation;
  • Source of wealth evidence — broader documentation of overall financial standing, including company accounts, tax returns, or property ownership records;
  • PEP and sanctions screening responses — players identified as Politically Exposed Persons, or connected to sanctioned individuals or entities, will be subject to mandatory EDD and may face account restrictions pending review;
  • Cryptocurrency wallet verification — Vave may use blockchain analytics tools to assess the provenance of cryptocurrency deposits and the risk profile of sending wallets;
  • Additional identity checks — including video identification or third-party database verification.

Where EDD is required, Vave reserves the right to suspend withdrawal processing and, where legally appropriate, suspend the account pending satisfactory completion of the enhanced review. Players will be informed that verification is required, though the specific reason for EDD may not always be disclosed where doing so would prejudice an investigation.

4.4 Withdrawal-Specific KYC Requirements

All withdrawals at vaveonline.nl are processed to cryptocurrency wallets only. The receiving wallet must be registered in the player's own name. Vave will not process withdrawals to third-party wallets under any circumstances. This requirement exists both as a fraud-prevention measure and to ensure that funds are traceable to the verified account holder.

For withdrawals of 50,000 USDT or above, Vave may pay the amount in instalments over a period of up to 30 days. During this period, the full KYC and AML review for that withdrawal amount must be completed to Vave's satisfaction before instalments are released. Players are encouraged to maintain up-to-date verification records to avoid delays on large cash-outs.

4.5 One Account Per Player

Each player is permitted to hold only one registered account at vaveonline.nl. Operating multiple accounts, whether to circumvent KYC requirements, claim multiple bonuses, or for any other purpose, is strictly prohibited and constitutes grounds for immediate account termination, forfeiture of balances, and reporting to relevant authorities where financial crime is suspected.

5. Anti-Money Laundering Controls

5.1 Transaction Monitoring

Vave employs automated and manual transaction monitoring systems to detect activity that may indicate money laundering, terrorist financing, fraud, or other financial crime. Monitoring covers deposits, withdrawals, patterns of play, and on-chain cryptocurrency activity. Indicators that may trigger a review include, but are not limited to:

  • Large or rapid deposits followed immediately by withdrawal requests with minimal or no gameplay;
  • Deposits received from wallets flagged by blockchain analytics as high-risk or connected to illicit activity;
  • Structured transactions designed to remain below verification thresholds (often referred to as "smurfing");
  • Requests to withdraw to a different cryptocurrency wallet from the one used to deposit;
  • Unusually high win-to-wager ratios inconsistent with the statistical profile of the games played;
  • Sudden and unexplained increases in deposit volume or wagering activity;
  • Behaviour consistent with chip dumping or collusive play in live casino or poker formats.

5.2 Cryptocurrency-Specific Controls

Given that all transactions at vaveonline.nl are processed in cryptocurrency, Vave applies specific controls appropriate to the crypto environment:

  • Blockchain analytics tools are used to screen incoming and outgoing wallet addresses for connections to darknet markets, mixing services, sanctioned entities, ransomware wallets, or other high-risk sources;
  • Wallets identified as presenting an unacceptable risk profile may result in the relevant deposit being withheld pending investigation and the account being placed under review;
  • Vave does not facilitate the use of its platform as a cryptocurrency "mixing" or "tumbling" service — any activity consistent with this intent will result in immediate account suspension;
  • USDT is accepted across TRC20, ERC20, and Solana networks; however, specific minimum deposit thresholds apply per network (USDT TRC20: 5 USDT; USDT ERC20: 19.99 USDT; USDT Solana: 3 USDT) and all network transactions remain subject to blockchain monitoring.

5.3 Fiat-to-Crypto Conversion Gateways

Players who use Changelly, Onramper, or MoonPay to convert fiat currency (via Visa, Mastercard, or Google Pay) into cryptocurrency for deposit at vaveonline.nl should be aware that these third-party providers apply their own AML and KYC procedures. Vave does not control those procedures, but uses only regulated, reputable gateway providers. Players may be required to complete verification at the gateway level before a fiat-to-crypto conversion is processed. Vave does not charge deposit fees; however, gateway providers may apply conversion margins or their own transaction fees.

5.4 Politically Exposed Persons (PEPs) and Sanctions Screening

Vave screens all players against international PEP databases and global sanctions lists, including those maintained by the United Nations, the European Union, the Office of Foreign Assets Control (OFAC), and other relevant authorities. Players identified as PEPs, or as close associates or family members of PEPs, are automatically subject to EDD. Players who appear on sanctions lists will have their accounts suspended and funds held in accordance with applicable legal obligations. Vave will not knowingly provide services to sanctioned individuals or entities.

6. Suspicious Activity Reporting

Where Vave's compliance team identifies activity that gives rise to a suspicion of money laundering or terrorist financing, a Suspicious Activity Report (SAR) will be filed with the relevant competent authority in accordance with applicable law. Vave is legally prohibited from informing the subject of a SAR that a report has been made — this is commonly referred to as the "tipping-off" prohibition. Where a SAR is filed, Vave may withhold funds, delay withdrawals, or suspend accounts without being able to provide the player with a full explanation at that time.

7. Record Keeping

Vave retains all KYC documentation, transaction records, and AML monitoring data for a minimum of five years from the date of the relevant transaction or the closure of the player's account, whichever is later. This retention period may be extended where required by applicable law or where records are subject to an ongoing investigation. All records are stored securely and are accessible to competent authorities upon lawful request.

8. Staff Training and Internal Procedures

All relevant employees and contractors of TechOptions Group B.V. who are involved in operating vaveonline.nl receive regular AML and KYC training appropriate to their role. This includes training on recognising suspicious activity, following escalation procedures, understanding the tipping-off prohibition, and keeping abreast of regulatory developments. A designated compliance officer oversees AML and KYC compliance and is responsible for SAR filing and liaison with regulatory authorities.

9. Player Obligations

Players at vaveonline.nl are required to:

  • Provide accurate, truthful, and up-to-date information at the time of registration and throughout the duration of their account;
  • Submit requested KYC documentation promptly when asked to do so by Vave's compliance team;
  • Use only cryptocurrency wallets registered in their own name for deposits and withdrawals;
  • Refrain from using funds derived from criminal activity to deposit or wager on the platform;
  • Notify Vave promptly if any information provided at registration — including name, address, or contact details — changes;
  • Maintain only one registered account at vaveonline.nl.

Failure to cooperate with KYC or AML requests may result in withdrawal restrictions, account suspension, or account closure. Where fraud or financial crime is suspected, Vave reserves the right to withhold funds pending investigation and to report the matter to the relevant authorities.

10. Consequences of Non-Compliance

Vave reserves the right to take any or all of the following actions where a player fails to comply with this Policy or where suspicious activity is identified:

  • Suspend or restrict the player's account pending investigation;
  • Withhold pending withdrawal requests until verification is completed to Vave's satisfaction;
  • Permanently close the player's account;
  • Void bonuses and winnings derived from activity in breach of this Policy;
  • Forfeit account balances in circumstances where there is reasonable grounds to suspect those funds are proceeds of crime, subject to applicable legal obligations;
  • File a SAR and cooperate fully with law-enforcement and regulatory authorities.

11. Responsible Gaming and AML Interaction

Vave's responsible gaming programme and its AML controls are complementary. Unusual patterns of play that may indicate problem gambling — such as rapidly escalating deposit volumes — can also constitute indicators of potential financial crime. Where player activity triggers concern under either framework, Vave's compliance and player-protection teams will coordinate their response. Players seeking help with gambling-related concerns are encouraged to contact Vave's 24/7 support team via Live Chat or email, or to make use of self-exclusion and deposit-limit tools available within their account settings at vaveonline.nl.

12. Contact and Queries

If you have questions about this AML/KYC Policy or wish to understand how it applies to your account, please contact Vave's support team:

  • Live Chat: Available 24/7 via vaveonline.nl
  • Email: Available through the contact section of vaveonline.nl

Compliance-related enquiries will be handled by the appropriate team. For legal or regulatory correspondence, please direct written communications to TechOptions Group B.V., the operator of Vave Casino.

13. Policy Updates

This Policy is subject to periodic review and may be updated to reflect changes in applicable law, regulatory guidance, or the operational practices of vaveonline.nl. The current version of this Policy is always available on vaveonline.nl. Continued use of the platform following any update constitutes acceptance of the revised Policy. Where changes are material, Vave will take reasonable steps to notify registered players.

Key Reference Point Detail
Operator TechOptions Group B.V.
Platform vaveonline.nl
Licence Curacao Gaming Authority
KYC trigger (withdrawal) Required before withdrawal processing; identity documents must show name, photo, date of birth, and citizenship
Large withdrawal threshold 50,000 USDT or above — may be paid in instalments over up to 30 days
Accepted cryptocurrencies BTC, ETH, LTC, XRP, DOGE, TRX, BCH, USDT (TRC20, ERC20, Solana)
Minimum deposit 20 USDT equivalent
Withdrawal wallets Player's own named wallet only — no third-party withdrawals
Verification turnaround Typically within 24 hours of document submission
Record retention period Minimum five years
Support (AML/KYC queries) 24/7 Live Chat and Email via vaveonline.nl
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