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Home › Payment Policy

This Payment Policy explains how deposits, withdrawals, currency conversion, fees, verification and related financial matters work at Vave, operated at vaveonline.nl by TechOptions Group B.V. under a Curacao Gaming Authority licence. Please read it carefully before transacting on the platform.

1. Operator Details

Vave is owned and operated by TechOptions Group B.V., licensed and regulated by the Curacao Gaming Authority. All payment processing on vaveonline.nl is carried out in accordance with that licence and the terms set out on this page.

2. Accepted Currencies and Payment Methods

Vave operates as a crypto-native platform. All deposits and withdrawals are processed in cryptocurrency. The following nine cryptocurrencies are supported in the cashier:

Cryptocurrency Ticker / Network Minimum Deposit Confirmations Required
Bitcoin BTC 0.0014965 BTC 1
Bitcoin Cash BCH 0.0014965 BCH 1
Ethereum ETH 0.0109934 ETH 2
Dogecoin DOGE 42.18 DOGE 1
Litecoin LTC 0.03471733 LTC 1
Tron TRX 38.82 TRX 1
Tether USDT (TRC20) 5 USDT 2
Tether USDT (ERC20) 19.99 USDT 2
Tether USDT (Solana) 3 USDT —
XRP XRP 7.8 XRP 1

Players who do not yet hold cryptocurrency may use the integrated fiat-to-crypto conversion gateways — Changelly, Onramper and MoonPay — to purchase crypto using Visa, Mastercard or Google Pay before depositing. These gateways are third-party services; Vave does not control their conversion rates, fees or availability.

3. Deposits

3.1 How to Deposit

To make a deposit, log in to your account at vaveonline.nl, navigate to the cashier, select your preferred cryptocurrency and copy the wallet address or scan the QR code displayed. Send funds from a personal wallet held in your own name to that address. Deposits made from exchange wallets or wallets belonging to third parties may be rejected or subject to additional verification.

3.2 Minimum Deposit

The global minimum deposit is the equivalent of 20 USDT, regardless of the cryptocurrency chosen. Per-currency minimum amounts are shown in the table in Section 2 above. Deposits below the stated minimums may not be credited to your account.

3.3 Maximum Deposit

Vave does not impose a ceiling on deposits. High-value deposits may, however, be subject to enhanced verification checks in accordance with our Know Your Customer (KYC) obligations.

3.4 Deposit Processing

Deposits are credited to your Vave account once the required number of blockchain confirmations has been reached for the relevant network (see the table in Section 2). Processing times therefore depend on network congestion and are outside Vave's direct control. Under normal conditions most deposits are credited promptly after the required confirmations are received.

3.5 Deposit Fees

Vave does not charge fees on deposits. Network (miner/gas) fees associated with your blockchain transaction are payable by you and determined by the relevant network, not by Vave. If you use Changelly, Onramper or MoonPay to convert fiat currency, those providers may apply their own conversion margins or service fees, for which Vave accepts no responsibility.

4. Withdrawals

4.1 Withdrawal Methods

Withdrawals are processed in cryptocurrency only. Funds are sent to a crypto wallet held in your own name. Withdrawals to third-party wallets, exchange wallets operating under a different name, or addresses that cannot be confirmed as belonging to you may be declined pending further verification. Vave does not support fiat withdrawals directly.

4.2 Minimum Withdrawal

The minimum withdrawal amount is 20 USDT equivalent. The precise minimum will vary by cryptocurrency in line with current exchange rates. Withdrawal requests below this threshold will not be processed.

4.3 Maximum Withdrawal and Instalment Payments

Vave does not publish a standard maximum withdrawal amount. However, withdrawal requests of 50,000 USDT or above may be paid in instalments over a period of up to 30 days. Players should factor this into their expectations when making large withdrawals following a significant win.

4.4 Withdrawal Processing Times

Vave targets a withdrawal processing time of approximately two hours for cryptocurrency withdrawals under normal operating conditions. In some circumstances — including, but not limited to, pending KYC verification, security reviews or periods of high demand — processing times may be longer. Non-crypto-related processing (for example, where conversion gateways are involved) may take up to three days.

4.5 Withdrawal Fees

Vave does not impose withdrawal fees on its side. Standard blockchain network fees may be deducted from the withdrawal amount or applied separately, depending on the network. You should account for these when calculating your expected receipt.

4.6 Withdrawal Eligibility and Wagering Requirements

Before any withdrawal can be processed, all applicable bonus wagering requirements attached to funds in your account must be met. The standard wagering requirements at Vave are:

  • Casino and live casino play: 3x wagering on bonus funds before withdrawal.
  • Sports bets: 1x wagering on bonus funds before withdrawal.
  • Cashback free bet: 5x wagering on accumulator bets with a minimum of two selections and combined odds of 2.0 or better.
  • VIP level-up rewards: 10x wagering requirement.
  • VP-converted bonus funds: 5x wagering requirement.

Attempting to withdraw funds that remain subject to an active wagering requirement may result in the bonus and associated winnings being voided. If you are uncertain whether a wagering requirement has been satisfied, please contact our support team before submitting a withdrawal request.

5. Know Your Customer (KYC) and Identity Verification

5.1 When Verification Is Required

KYC verification is not required before you make your first deposit. However, identity verification must be completed before withdrawals are approved, and it may also be requested at any point at Vave's discretion — particularly in connection with large transactions, bonus activity, or compliance obligations under our Curacao Gaming Authority licence.

5.2 Documents Required

To satisfy KYC requirements you will need to provide documentation that confirms:

  • Your full legal name;
  • Your photograph;
  • Your date of birth; and
  • Your citizenship/nationality.

Acceptable documents include a valid government-issued passport, national identity card or driving licence. In some cases, Vave may additionally request a selfie photograph holding your identity document. Additional proof of address or source of funds documentation may be requested where required by our compliance procedures.

5.3 Verification Timeframe

Under normal circumstances, submitted KYC documents are reviewed and a decision communicated within 24 hours. Vave recommends submitting verification documents early — ideally shortly after registration — to avoid delays when you wish to make a withdrawal.

5.4 Consequences of Failed Verification

If Vave is unable to verify your identity to the required standard, your withdrawal request may be suspended until verification is complete. In cases of suspected fraud, misrepresentation or breach of our Terms and Conditions, Vave reserves the right to withhold withdrawals, void bonus winnings and close the account, in accordance with applicable law and our licence conditions.

6. Account Rules Relevant to Payments

6.1 One Account Per Player

Each player is entitled to hold one account on vaveonline.nl. Duplicate accounts will be closed and any balances or bonuses associated with them may be forfeited. Where duplicate accounts are identified, Vave reserves the right to withhold pending withdrawals pending investigation.

6.2 Player's Own Funds

All deposits must be made from a payment method or wallet held in your own name. Vave does not accept deposits from third parties. Withdrawals will only be sent to a crypto wallet that belongs to and is controlled by the account holder.

6.3 Age Verification

Vave is strictly an 18+ platform. Players must confirm they are of legal gambling age at registration. If age verification checks reveal that a player is or was under 18 at any point during their use of the platform, all winnings will be voided and any deposits returned, net of amounts already wagered, in accordance with responsible-gaming regulations.

7. Fiat-to-Crypto Conversion

Players wishing to purchase cryptocurrency using fiat currency (including Visa, Mastercard or Google Pay) may do so through the integrated third-party gateways Changelly, Onramper and MoonPay, which are accessible via the vaveonline.nl cashier. Please note:

  • These services are provided by independent third parties, not by Vave.
  • Exchange rates, service fees, and conversion margins are set by those providers and are subject to change without notice.
  • Vave does not charge any additional fee on top of the gateway's own charges for fiat-to-crypto conversions.
  • Queries or disputes relating to fiat-to-crypto conversion transactions should be directed in the first instance to the relevant gateway provider.
  • Vave cannot guarantee availability of these services in all jurisdictions.

8. Bonus-Related Payment Considerations

Bonuses and promotions offered by Vave interact with your payment activity in the following ways:

Offer Minimum Qualifying Deposit Maximum Bonus Value Wagering Requirement
1st Deposit — Casino Welcome 20 USDT equivalent 1.5 BTC + 100 Free Spins 3x (casino/live casino)
1st Deposit — Sports Welcome 20 USDT equivalent 1 BTC 1x (sports)
1st Deposit — Cashback (free bet) 20 USDT equivalent 1 BTC 5x (acca, 2+ selections, odds ≥2.0)
2nd Deposit 20 USDT equivalent 1 BTC 3x (casino/live casino)
3rd Deposit 20 USDT equivalent 1 BTC 3x (casino/live casino)
4th Deposit 20 USDT equivalent 0.5 BTC 3x (casino/live casino)
Thursday Reload 20 USDT equivalent 2,500 USDT + 100 Free Spins Per applicable bonus terms
Daily Deposit Bonus 20 USDT equivalent 10% of deposit, daily Per applicable bonus terms

Cashback from the first-deposit offer is credited as a free bet every Sunday at 12:00 UTC. Players have a three-day window in which to activate the cashback. Full bonus terms and conditions are available separately on vaveonline.nl and should be read in conjunction with this Payment Policy. Vave reserves the right to amend, suspend or withdraw any promotion at any time, subject to reasonable notice where required.

9. VIP Programme and Payments

All players who make a first deposit are automatically enrolled in the Casino VIP Programme. Points (VP) are accumulated at a rate of 1 VP per 30 USDT wagered on slots. When a player accumulates 100 VPs, those convert to 1 USDT in bonus funds, subject to a 5x wagering requirement. Level-up rewards carry a 10x wagering requirement and are typically credited to accounts within 24 hours of reaching a new level.

The Sports VIP Programme operates separately across seven levels, resetting monthly. Sports VP accrues at 1 VP per 10 USDT wagered on bets with minimum odds of 1.3. Monthly prize pools and free bets are distributed in accordance with the Sports VIP terms published on vaveonline.nl.

All VIP rewards and bonus funds must satisfy the applicable wagering requirement before any associated winnings may be withdrawn.

10. Security and Fraud Prevention

Vave employs industry-standard security measures to protect payment transactions and account data. In addition:

  • All withdrawal requests are subject to internal security screening before dispatch.
  • Unusual transaction patterns, multiple account activity or suspected misuse of bonuses may trigger a temporary hold on withdrawals pending investigation.
  • Vave reserves the right to request additional documentation — including but not limited to proof of source of funds — where transaction volumes or patterns indicate a need for enhanced due diligence.
  • Any attempt to exploit payment systems, bonus structures or cashier functions in a manner not consistent with legitimate gameplay may result in account suspension, forfeiture of winnings and referral to relevant authorities.

11. Errors and Disputed Transactions

If you believe a deposit has not been credited, a withdrawal has not been received, or a transaction has been processed in error, please contact our support team as soon as possible:

  • Live Chat: Available 24/7 via vaveonline.nl
  • Email: Available via the support page on vaveonline.nl

When raising a dispute, please provide your account username, the relevant transaction hash or reference number, the cryptocurrency and network used, the amount involved, and the date and time of the transaction. Vave will investigate all reported discrepancies in good faith and aims to provide an initial response within 24 hours. Please note that blockchain transactions are irreversible once confirmed; Vave cannot recall funds sent to an incorrect external address provided by the player.

12. Responsible Gambling and Payment Controls

Vave is committed to promoting responsible gambling. In connection with payments, players have access to tools that can help manage their spending:

  • Deposit limits: Players may request deposit limit settings to cap the amount they can deposit within a defined period.
  • Self-exclusion: Players who wish to take a break from gambling may request self-exclusion through our support team. During a self-exclusion period, deposit functionality will be suspended.
  • Account closure: Players may request permanent account closure at any time. Verified balances will be returned to the player's registered wallet following standard KYC checks.

Players must be aged 18 or over to hold an account and make transactions on vaveonline.nl. If you feel that your gambling is causing harm, we encourage you to make use of the responsible-gambling tools available on the site or to contact a recognised support organisation in your jurisdiction.

13. Changes to This Policy

Vave reserves the right to amend this Payment Policy at any time. Where changes are material, reasonable notice will be provided via the vaveonline.nl website or by direct communication to registered account holders. Continued use of the platform following notification of any changes constitutes acceptance of the revised policy. The current version of this Payment Policy is always available on vaveonline.nl.

14. Governing Law

This Payment Policy is governed by the laws applicable under the Curacao Gaming Authority licence held by TechOptions Group B.V. Any disputes arising in connection with payments on vaveonline.nl that cannot be resolved through our internal complaints process may be referred to the relevant dispute-resolution body specified in our Terms and Conditions.

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