This Cookie Policy explains how Vave, operated by TechOptions Group B.V. ("we", "us", "our"), uses cookies and similar tracking technologies on vaveonline.nl. By continuing to use our site you agree to cookies being placed in accordance with this policy. You may withdraw or adjust your consent at any time using the controls described below.
Vave is operated by TechOptions Group B.V., licensed by the Curacao Gaming Authority. Our platform is accessible at vaveonline.nl and provides casino gaming, sports betting, and related services. For any queries regarding this Cookie Policy, please contact our support team via 24/7 Live Chat or email through the contact page on vaveonline.nl.
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognise your device on return visits and to store certain information about your preferences or actions. Similar technologies — including pixel tags, web beacons, local storage objects, and session tokens — may also be used and are collectively referred to as "cookies" throughout this policy.
Cookies can be set either by vaveonline.nl directly ("first-party cookies") or by third-party service providers whose content or functionality appears on our pages ("third-party cookies"). They may be stored only for the duration of your browser session ("session cookies") or for a defined period after you leave the site ("persistent cookies").
We use cookies for the following broad purposes:
These cookies are essential for vaveonline.nl to function and cannot be switched off. Without them, services you have asked for — such as logging into your account, making a deposit via our crypto cashier, or accessing your active bonus — cannot be delivered. They do not store any personally identifiable information beyond what is strictly required for the session.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Session token | Maintains your authenticated login state throughout your visit | First-party, session | Session |
| CSRF token | Protects against cross-site request forgery attacks on account and cashier pages | First-party, session | Session |
| Load-balancer cookie | Routes your requests to the correct server for consistent performance | First-party, session | Session |
| Cookie-consent record | Stores your cookie preferences so we do not ask again on every visit | First-party, persistent | 12 months |
| KYC / age-gate flag | Records whether identity verification requirements have been acknowledged in the current session, supporting compliance with our licence obligations | First-party, session | Session |
| Responsible-gaming status | Enforces deposit limits, cool-off periods, or self-exclusion settings you have applied to your account | First-party, persistent | Up to 24 months |
Because these cookies are strictly necessary, they are active regardless of your consent choices.
These cookies collect information about how visitors interact with vaveonline.nl — which pages are visited most, where errors occur, and how users navigate between the casino lobby, sportsbook, and cashier. All data is aggregated and used solely to improve the platform. We do not use this data to identify you personally.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Analytics identifier | Distinguishes unique visitors and sessions; tracks page views, bounce rates, and game lobby engagement | First-party / third-party, persistent | Up to 13 months |
| Performance beacon | Measures page-load times and technical errors to help us maintain fast withdrawal speeds and smooth game loading | First-party, session | Session |
| A/B test cookie | Assigns you to a test variant when we trial changes to layout, bonus display, or navigation | First-party, persistent | 30 days |
These cookies allow vaveonline.nl to remember choices you make and provide enhanced, personalised features. For example, they enable the site to remember your preferred language from among our 15+ supported options (including English, Dutch, French, Spanish, Italian, Russian, and Japanese), your last-selected cryptocurrency in the cashier, and whether you are browsing on our browser-optimised site or have been referred from our iOS or Android app.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Language preference | Stores your selected language so the site displays correctly on return visits | First-party, persistent | 12 months |
| Currency preference | Remembers your preferred cryptocurrency (e.g. BTC, ETH, USDT, DOGE) to pre-populate cashier fields | First-party, persistent | 12 months |
| Device / app flag | Identifies whether you are using the mobile browser-optimised version or were referred from the iOS or Android app, ensuring the correct layout is served | First-party, persistent | 6 months |
| Game-lobby state | Retains filters or category selections (e.g. Bonus Buy, Megaways, Jackpot, Live Casino) so they persist within your session | First-party, session | Session |
| VIP level token | Caches your current Casino VIP Programme level (1–18) and Sports VIP level to display personalised offers without repeated server calls | First-party, persistent | 24 hours |
| Live Chat preference | Remembers whether the 24/7 Live Chat window was open or minimised during your last visit | First-party, persistent | 30 days |
These cookies are used to make promotional messages — including our welcome offer (150% up to 1.5 BTC + 100 Free Spins on your first casino deposit, 100% up to 1 BTC on your first sports deposit), ongoing reload bonuses, slot race prize pools, and the Fortune Wheel — more relevant to you. They also help us measure whether our advertising channels are delivering registrations and first deposits efficiently. These cookies may track your browsing activity across other websites.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Affiliate tracking cookie | Records the referring affiliate or marketing partner so that welcome-offer attribution is correctly assigned; supports our bonus crediting logic | First-party / third-party, persistent | 30 days |
| Retargeting pixel | Allows advertising networks to show Vave promotions to users who have previously visited vaveonline.nl | Third-party, persistent | Up to 90 days |
| Conversion pixel | Fires on successful registration or first deposit to measure campaign return on investment | Third-party, session / persistent | Up to 30 days |
| Social-platform pixel | Shares anonymised event data with social media platforms to enable lookalike audience targeting | Third-party, persistent | Up to 180 days |
| Bonus display cookie | Tracks which promotional banners (e.g. Thursday Reload, Monthly Slot Race, Subscribe Bonus) you have already been shown to avoid repetition | First-party, persistent | 7 days |
Certain features on vaveonline.nl are provided by third parties who may set their own cookies. These include, but are not limited to:
We vet third-party providers and require them to handle any data in compliance with applicable data protection standards. However, Vave is not responsible for the content or privacy practices of external websites or services.
Vave takes its responsible-gaming obligations seriously under its Curacao Gaming Authority licence. Certain cookies serve a protective function and cannot be disabled:
If you are concerned about your gaming behaviour, please visit the Responsible Gaming section of vaveonline.nl to set limits or seek further assistance.
Except for strictly necessary cookies, you have the right to accept, reject, or customise the cookies placed on your device. You can exercise this right in the following ways:
When you first visit vaveonline.nl, a cookie consent banner will appear. You may accept all cookies, reject non-essential cookies, or select individual categories using the preference centre. You can revisit and change these settings at any time by clicking the "Cookie Settings" link in the footer of vaveonline.nl.
Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. The method varies by browser; please consult your browser's help documentation. Common browsers and their cookie-management pages include:
Please be aware that disabling cookies through your browser may affect the functionality of vaveonline.nl, including your ability to log in, access the cashier, or retain your preferences between sessions.
You may opt out of interest-based advertising delivered by third-party networks through industry opt-out frameworks. You may also use browser extensions such as your browser's built-in "Do Not Track" signal, though please note that not all third-party providers are required to honour this signal.
If you use Vave's iOS or Android app, your device's operating system may offer additional controls over advertising identifiers (such as Apple's App Tracking Transparency prompt or Android's advertising ID settings). We recommend reviewing your device privacy settings independently.
Cookie data is retained only for as long as necessary to fulfil the purposes outlined in this policy. The specific retention periods for each cookie are indicated in the tables above. Where cookies relate to account security, KYC, or responsible-gaming enforcement, we may retain associated log data for longer periods to comply with our obligations under our Curacao Gaming Authority licence and applicable data protection legislation.
Some cookies process personal data (such as your account identifier or IP address). Where this is the case, the processing is governed by our Privacy Policy, which is available on vaveonline.nl. The legal bases on which we rely include:
Because vaveonline.nl uses third-party providers — including payment processors such as Changelly, Onramper, and MoonPay, and analytics or advertising platforms — data collected via cookies may be transferred to and processed in countries outside the European Economic Area. Where such transfers occur, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms. Further details are available in our Privacy Policy.
vaveonline.nl is strictly for users aged 18 and over. We do not knowingly place cookies on the devices of minors. If we become aware that a person under 18 has accessed the site, their account will be closed in accordance with our terms and conditions. If you believe a minor has been using vaveonline.nl, please notify us immediately via Live Chat or email.
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, the cookies we use, or our business practices. The updated policy will be published at vaveonline.nl with a revised "Last Updated" date. Where changes are material, we will notify registered users via email or through a prominent notice on the site. We encourage you to review this policy periodically. Continued use of vaveonline.nl after any update constitutes acceptance of the revised policy.
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us through one of the following channels:
We aim to respond to all enquiries within a reasonable timeframe. For complaints that cannot be resolved directly, you may refer the matter to the relevant regulatory or data-protection authority applicable in your jurisdiction.
